FAQ about Gourmeturca

Why Gourmeturca.com?

Gourmeturca.com is offering very different specialities for your bulk orders.

• Price Attractiveness: We offer you the most optimized prices for every taste coming from its birthplace in Turkey.
• Taste Diversity: More than 1000 various tastes from every corner in Turkey are now available on Gourmeturca.com.
• High Quality: Presenting the Turkish Cuisine culture to the world at the very best quality is our mission.
• Express Shipping: We ship our products with express plane shipping directly to your address with eager Follow-Up process.
• Unique Flavors: We provide you accessibility to the most famous brands of Turkish flavors.

Who can buy from Gourmeturca.com?

Our wholesale offers are available for both personal and commercial uses. Either you have a specific event at your house or you want to supply your business, or your office, Gourmeturca family has the pleasure to supply you all your grocery needs.

What is the minimum order limit?

There is no limit on your order. We are currently offering a minimum quantity of pieces for each product. The quantity differs according to the product type. At the meantime, you still have the flexibility to purchase as few or as many items as you wish at retail prices.

Is there a shipping cost?

No, there is no cost for shipping. We ship and deliver your order super freshly with express DHL, FedEx & UPS.

What is the estimated delivery time for bulk orders?

• 5-10 Business days for orders to USA & Canada by taking the processing period into consideration.
• 6-12 business days for orders to Europe & Far East within by taking the processing period into consideration.

How can I pay?

Payment on website is very easy and quick. You can pay directly by Credit Card of Visa and MasterCard type, or by using PayPal & Stripe. If your payment attempts have failed please don’t hesitate to contact us.

Customs Taxes & Import Duties

Our prices do not include taxes. You might be charged an extra fee on your order in accordance to the import & customs policy in your country. The shipping company and the operation team will inform you regarding it as we follow up the delivery process of your order.

Do you provide any exclusive offers?

Of course. If you have any specific request, please don’t hesitate to contact us. We are doing our best to suit your requirements and needs.

What are the conditions for wholesale Delivery?

In international wholesale trade, some countries have specific import and customs policies. In this case you might be requested to provide import license and official permissions for your bulk order as it exceeds the limit of any retail order.

What if one of my items got damaged at delivery?

No damage can occur during delivery process. We take pride in our packaging methods. However, if any damage occurs in your delivery please contact us within 2 days by email info@gourmeturca.com or WhatsApp 00905318190048 by attaching the photos of the damaged items. We would send you a new box of the damaged items or refund your money back within 15-20 days.